Frequently Asked Questions
Amilia Platform
Appuyez sur le bouton de la langue souhaitée dans le coin supérieur droit.
Tap the desired language button in the upper right corner.
We understand that there is a possibility of confusion with the new registration platform. That said, we encourage you to follow the articles provided by Amilia. They also have videos available on Youtube to guide you.
GENERAL INFORMATION
Your camper will be active for the majority of the day and may be hungrier than usual, so be sure to pack a nutritious lunch, a minimum of two snacks and a reusable water bottle.
As accidents can happen very quickly, we recommend that you send spare clothes and socks in the backpack.
We will also spend a lot of time outdoors; it is therefore important that your child has sunscreen at all times.
If your child has a food allergy, please bring two (2) epipens to camp. Your child should keep one epipen with them at all times (in a fanny pack) and we’ll keep the other in our first aid kit, which is always close at hand.
Your camper will be active for the majority of the day and may be hungrier than usual, so be sure to pack a nutritious lunch, a minimum of two snacks and a reusable water bottle.
As accidents can happen very quickly, we recommend that you send spare clothes and socks in the backpack.
We will also spend a lot of time outdoors; it is therefore important that your child has sunscreen at all times.
If your child has a food allergy, please bring two (2) epipens to camp. Your child should keep one epipen with them at all times (in a fanny pack) and we’ll keep the other in our first aid kit, which is always close at hand.
Sick campers are asked to stay home. We do not want the sickness to spread to other campers.
If your child has symptoms such as fever or vomiting during their day at camp, we will contact you and/or the emergency contact indicated during registration. You will be asked to pick up your child.
No refunds, credits or make-up days are provided for sickness or vacation.
No, we are a day camp.
If we decide to offer special night activities, these will be communicated to you by our coordinators.
Personal toys, cell phones, and other electronic devices must be left at home. We ask for your cooperation in this matter to prevent items from being lost or damaged during camp activities.
If a camper brings a phone or toy despite this policy, it will be kept by the staff for safety reasons and returned to the parent or guardian at the end of the day.
If you need to communicate with your child during the day, or if we need to contact you, this will be done through the on-site camp coordinator. All team members can be reached at 613-764-4444 by selecting the appropriate extension.
Our campers participate in a variety of dynamic activities that promote social interaction, engagement, and fun. By limiting distractions, we aim to provide a safe, supportive environment that allows for a fully enriching camp experience.
We accept group changes. However, in the case of an age difference, the older child will need to join the younger group. That said, campers have several free periods during which they can socialize with their friends.
Our camps offer a bilingual immersion environment. Activities are first presented in French and then translated for English-speaking campers. In addition, many of our campers do not understand English, making French the primary language of communication.
Yes. The shirt is mandatory and can be obtained at the reception of each camp. The cost is $15.
The shirt is only necessary for Thursday outings. This helps identify children quickly in public.
There is always the possibility that the outings and activities change depending on the weather, the availability of the companies, the number of children present and the cost associated with the whole activity. There will always be a similar alternative.
The best place to stay up to date on camp information is on our Facebook page. All of our important updates and information are posted there first.
No, it is not necessary. You may drop off and pick up your child at the time that is most convenient for you. However, on field trip days, buses leave the site at 9:00 a.m. and return around 3:30 p.m. It is therefore important that your child arrives before 8:45 a.m. The bus will leave whether your child has arrived or not. If you miss the bus, you will need to keep your child at home for the day, as no staff member will remain on site.
Registrations
Non, ceci est hors de la réglementation des camps d’été. Il nous est impossible d’accepter vos enfants de 3 ans ou moins, SANS EXCEPTIONS. Chaque enfant DOIT avoir 4 ans ou plus lors de sa première journée de camp.
L’équipe administrative vérifiera la carte de santé pour les enfants âgés de 4 ans.
We are unable to accept three-year-old children at summer camp due to current regulations. Your child must be four years old by the first day of camp.
However, it is possible to register a three-year-old if they will turn four before the start of camp.
Yes, you decide how many weeks you want to enroll your child.
Unfortunately, we only accept registrations for full weeks. You are not required to bring your child every day, but the fee remains the same.
Yes! Non-residents of Ontario are welcome to register at Kawabunga Camps.
CANCELLATIONS
Il y aura un remboursement à 100% si le client annule leur facture plus de 30 jours avant l’événement.
Il y aura un remboursement à 100%, avec un coût d’administration si le client annule leur facture 30 à 14 jours avant l’événement.
Il y aura un remboursement à 50%, si le client annule leur facture moins de 14 jours avant l’événement.
Il n’y aura aucun remboursement si le client annule une fois que l’événement a commencé.
The following policy will apply in case of cancellation of a camp week :
- 100% of refund until 30 day(s) before the beginning of the activity
- 75% of refund until 14 day(s) before the beginning of the activity
- 50% of refund until 2 day(s) before the beginning of the activity
- 0% of refund until 1 day(s) before the beginning of the activity
To modify any booked weeks or cancel a camp week, please get in touch with us at info@groupekawa.com
Payments
Paiements sur la plateforme Amilia
Avec la plateforme Amilia, vous avez l’option de payer par carte de crédit et/ou par chèque électronique.
Vous avez la possibilité de payer les camps lors de l’inscription ou payer en versements. Si vous optez pour les versements, un montant de 50 $ sera dû 30 jours avant la semaine sélectionnée, puis le montant restant sera dû 2 semaines avant le début de la semaine sélectionnée.
Paiements hors ligne
Si vous souhaitez payer par virement bancaire (e-transfer), vous devez choisir le paiement hors ligne lors de l’inscription et envoyer votre virement à finances@groupekawa.com. Le mot de passe doit être Kawa2023! Le montant complet est dû 2 semaines avant le début de la semaine sélectionnée.
Payments on the Amilia platform
You can pay by credit card on the Amilia platform. You also have the option to choose to pay in installments. These will be charged to your card on the Friday before the selected week.
Offline Payments
If you wish to pay by bank transfer (e-transfer), you must select the offline payment option during registration and send your transfer to finances@groupekawa.com. The password must be Kawa2026. The full amount is due 2 weeks before the start of the selected week.
The full payment is due 2 weeks before the selected week starts. If you choose to pay in installments, the payments will be charged to your credit card on the Friday before the chosen week.
staff
Avant le début de l’été, tout nos animateurs participent à la formation du personnel sur une grande variété de sujets. Les sujets communs incluent la gestion des risques, les premiers soins et les procédures d’urgence, la prévention de l’intimidation, la dynamique de groupe, la gestion du comportement des campeurs et la préparation à l’enseignement des activités. Une formation et un encadrement continus par des superviseurs et des dirigeants plus expérimentés se déroulent tout au long de l’été.
Tout le personnel est certifié RCR. Tout le personnel âgé de 18 ans et plus doit fournir une vérification de casier judiciaire avant les camps.
Before the start of the summer, all of our counsellors participate in comprehensive staff training covering a wide range of topics. These include risk management, first aid and emergency procedures, bullying prevention, group dynamics, behaviour management, as well as activity planning and facilitation.
Ongoing supervision and mentorship are provided throughout the summer by experienced supervisors and leadership team members. These leaders also receive specialized training from senior members of the executive team to ensure they are well prepared to carry out their responsibilities effectively, professionally, and responsibly.
At all times, at least one person on site holds a valid CPR certification. In addition, all staff members aged 18 and over are required to provide a criminal record check prior to the start of camp.
Yes, it is the main priority of our counselors to ensure that each camper is with their group and well integrated into the camp lifestyle. Our counselors accompany their groups wherever they need to go throughout the day.
Connexion Camp
Pour pouvoir participer au camp Connexion, vous devez passer par Valoris et votre travailleur social.
To be able to participate in the Connexion camp, you must go through Valoris and your social worker.
The regular camp is not considered a camp for children with special needs. However, we strive to maintain an inclusive environment. If your child is able to keep up with the group and doesn’t need 1-on-1 help, we’ll be happy to accommodate them in our regular camp.
specialized camp
Les camps spécialisés sont seulement offerts à Casselman pour les enfants âgés de 6 à 12 ans. Il y a un thème chaque semaine ou est-ce que toutes les activités sont axées sur ce thème. Les activités offertes durant ces camps sont avancées, supérieures et formidables. Il y a habituellement une deuxième sortie durant la semaine.
Specialized camps are offered exclusively in Casselman for children aged 7 to 12. Each week features a specific theme around which all activities are organized. The activities are more advanced, enriching, and engaging. In addition, a second outing is usually scheduled during the week.
5 day week
Regular camp: $210
Specialized camp: $260
Week with a statutory day
Regular camp: $168
Specialized camp: $208
food
Non. Nous ne fournissons pas de déjeuner, de dîner ou de collations.
Votre campeur sera actif pendant la majorité de la journée et peut avoir plus faim que d’habitude, alors assurez-vous d’emporter un dîner nutritif, minimum deux collations et une bouteille d’eau réutilisable.
Nous vous recommandons d’envoyer les dîners dans une boîte à dîner isotherme avec une glace pour les garder au frais tout au long de la journée. Nous encourageons les familles à apporter des dîners froids puisque la majorité des camps n’auront pas accès à un four à micro-ondes.
Nous demandons à toutes les familles et au personnel d’éviter d’apporter des collations, des déjeuners ou des dîners contenant des noix ou des cacahuètes pour assurer la sécurité de tous. Nous acceptons le beurre WOW.
Tous les vendredis, nous offrons le choix d’acheter de la pizza pour 2,50 $ par morceau.
No. We do not provide lunch, dinner or snacks.
Your camper will be active for the majority of the day and may be hungrier than usual, so be sure to pack a nutritious lunch, a minimum of two snacks and a reusable water bottle.
We recommend sending dinners in an insulated lunch box with ice to keep them cool throughout the day. We encourage families to bring cold lunches as most camps will not have access to microwaves.
We ask all families and staff to avoid bringing snacks, lunches or dinners containing nuts or peanuts to keep everyone safe. We accept WOW butter.
Every Friday we offer the choice to purchase pizza for $2.50 per piece.
Helping to protect a camper with food allergies is a joint responsibility shared by camp staff, parents and the camper.
Please bring two (2) epipens to camp. Your child should keep one epipen with them at all times (in a fanny pack) and we’ll keep the other in our first aid kit, which is always close at hand.
We ask all families and staff to avoid bringing snacks, lunches or dinners containing nuts or peanuts to keep everyone safe. We accept WOW butter.
pool
Oui. Tous les campeurs vont à la piscine 1 heure par semaine.
Yes. All campers go to the pool for 1 hour per week.
Campers go to the swimming pool 1 hour per week. All counselors must be in the pool at the same time and there are two lifeguards on site to supervise the children.
Ages 6 and Under
All children under the age of 7 must wear a life jacket at all times, without exception, regardless of their swimming ability.
Ages 7 and Up
All children aged 7 and older must successfully complete a swimming assessment conducted by the lifeguards in order to swim without a life jacket.
Important
Arm floaties are not permitted. You may bring a life jacket from home. Life jackets are also available at the pool.
We go to the swimming pool in cases where there is a little rain. However, pool time is canceled during storms, heavy rain or extreme weather conditions.
We recommend bringing the swimsuit anyway.
Contact Us
You have not found the answers to your questions? Contact us and we will respond to you as soon as possible.